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[Insert statement of urgency and significance for why this right relates to AI.]

Sectors #

The contributors of the AI & Human Rights Index have identified the following sectors as responsible for both using AI to protect and advance this human right.

• SOC: Social Services and Housing
  The Social Services and Housing sector encompasses organizations and agencies dedicated to providing support, assistance, and essential services to individuals and communities in need. This includes child welfare organizations, community support services, homeless shelters, housing authorities, non-profit organizations, social services, and welfare agencies. The SOC sector plays a vital role in promoting social welfare, reducing inequalities, and enhancing the quality of life for vulnerable populations.

  SOC-CHA: Child Welfare Organizations

  Child Welfare Organizations are dedicated to the well-being and protection of children. They work to prevent abuse and neglect, provide foster care and adoption services, and support families to ensure safe and nurturing environments for children. These organizations are accountable for ensuring that AI is used ethically to enhance child protection efforts while safeguarding children's rights and privacy. This includes preventing biases in AI systems that could lead to unfair treatment or discrimination against certain groups of children or families. By integrating ethical AI practices, they can improve the effectiveness of interventions and promote the best interests of the child. Examples include using AI to analyze data and identify risk factors for child abuse or neglect, enabling proactive support while ensuring data confidentiality. Implementing AI tools to match children with suitable foster families more efficiently, considering the child's needs and preferences without bias.

  SOC-COM: Community Support Services

  Community Support Services provide assistance and resources to individuals and families within a community. They address various needs, such as counseling, education, employment support, and access to healthcare. These services are accountable for using AI ethically to enhance service delivery and accessibility while respecting clients' rights and privacy. This involves preventing discrimination, ensuring inclusivity, and protecting sensitive information. Ethical AI can help tailor support to individual needs and improve outcomes. Examples include utilizing AI-driven platforms to connect community members with appropriate services and resources based on their unique circumstances, ensuring equitable access. Employing AI to analyze community needs and trends, informing program development and resource allocation without compromising individual privacy.

  SOC-HOM: Homeless Shelters

  Homeless Shelters provide temporary housing, food, and support services to individuals and families experiencing homelessness. They aim to meet immediate needs and assist clients in transitioning to stable housing. These shelters are accountable for using AI ethically to improve service efficiency and support clients while protecting their dignity and rights. This includes safeguarding personal data, preventing biases in service provision, and ensuring that AI does not create barriers to access. Examples include implementing AI systems to manage shelter capacity and resources effectively, ensuring that services are available when needed without disclosing personal information. Using AI to identify patterns that lead to homelessness, informing prevention strategies and policy interventions while respecting clients' privacy.

  SOC-HOU: Housing Authorities

  Housing Authorities are government agencies or organizations that develop, manage, and provide affordable housing options for low-income individuals and families. They work to ensure access to safe, decent, and affordable housing. These authorities are accountable for using AI ethically to allocate housing resources fairly and efficiently. This involves preventing discriminatory practices in housing assignments, protecting applicants' data, and promoting transparency in decision-making processes. Examples include employing AI algorithms to assess housing applications objectively, ensuring equal opportunity regardless of race, gender, or socioeconomic status. Using AI to predict maintenance needs in housing units, improving living conditions without infringing on residents' rights.

  SOC-NPO: Non-Profit Organizations

  Non-Profit Organizations in the social services sector work to address various social issues, such as poverty, hunger, education, and healthcare. They operate based on charitable missions rather than profit motives. These organizations are accountable for using AI ethically to enhance their programs and services while upholding beneficiaries' rights. This includes ensuring inclusivity, protecting data privacy, and avoiding biases that could disadvantage certain groups. Examples include utilizing AI to optimize fundraising efforts, targeting campaigns effectively without exploiting donor data. Implementing AI-driven tools to evaluate program effectiveness, informing improvements while respecting the privacy of those served.

  SOC-SVC: Social Services

  Social Services encompass a range of government-provided services aimed at supporting individuals and families in need. This includes financial assistance, disability services, elderly care, and employment support. These services are accountable for using AI ethically to deliver support efficiently while ensuring fairness and protecting clients' rights. They must prevent biases in eligibility assessments, safeguard personal information, and ensure that AI enhances rather than hinders access to services. Examples include using AI to process applications for assistance more quickly, reducing wait times while ensuring that eligibility criteria are applied consistently and fairly. Employing AI chatbots to provide information and guidance to applicants, improving accessibility while maintaining confidentiality.

  SOC-WEL: Welfare Agencies

  Welfare Agencies are government bodies that administer public assistance programs to support the economically disadvantaged. They provide services such as income support, food assistance, and healthcare subsidies. These agencies are accountable for using AI ethically to manage welfare programs effectively while upholding the rights and dignity of beneficiaries. This involves preventing errors or biases that could lead to wrongful denial of benefits, protecting sensitive data, and ensuring transparency. Examples include implementing AI systems to detect and prevent fraud in welfare programs without unjustly targeting or penalizing legitimate beneficiaries. Using AI analytics to identify trends and needs within the population served, informing policy decisions while safeguarding individual privacy. Summar By embracing ethical AI practices, each of these sectors can significantly contribute to the prevention of human rights abuses and the advancement of human rights in social services and housing. Their accountability lies in the responsible development, deployment, and oversight of AI technologies to enhance support for vulnerable populations, promote fairness and inclusivity, and ensure that the use of AI respects the rights, dignity, and privacy of all individuals.  

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  • SOC-COM: Community Support Services
  • SOC-SVC: Social Services
• WORK: Employment and Labor
  The Employment and Labor sector encompasses organizations, institutions, and entities involved in the facilitation of employment, protection of workers' rights, development of workforce skills, and management of labor relations. This includes employment agencies, government employment services, gig economy workers' associations, human resources departments, job training and placement services, labor unions, vocational training centers, and workers' rights organizations. The WORK sector plays a crucial role in promoting fair labor practices, enhancing employment opportunities, and ensuring that workers' rights are respected and upheld.

  WORK-EMP: Employment Agencies

  Employment Agencies are organizations that connect job seekers with employers. They provide services such as job placement, career counseling, and recruitment for temporary or permanent positions across various industries. These agencies are accountable for using AI ethically to match candidates with job opportunities fairly and efficiently. This involves preventing biases in AI algorithms that could discriminate against applicants based on race, gender, age, or other protected characteristics. By integrating ethical AI practices, employment agencies can promote equal employment opportunities and enhance diversity in the workplace. Examples include utilizing AI-powered applicant tracking systems that screen resumes objectively, ensuring that all qualified candidates are considered without bias. Implementing AI tools to match job seekers with suitable positions based on skills and preferences while protecting personal data and respecting privacy.

  WORK-GES: Government Employment Services

  Government Employment Services are public agencies that provide assistance to job seekers and employers. They offer services like job listings, unemployment benefits administration, career counseling, and workforce development programs. These services are accountable for using AI ethically to improve service delivery and accessibility while upholding the rights of job seekers. They must ensure that AI applications do not introduce barriers to employment or unfairly disadvantage certain groups. Ethical AI use can enhance the efficiency of employment services and support economic inclusion. Examples include employing AI to analyze labor market trends and identify sectors with job growth, informing policy decisions and training programs. Using AI-driven platforms to connect job seekers with opportunities, ensuring that services are accessible to individuals with disabilities or limited digital literacy.

  WORK-GIG: Gig Economy Workers' Associations

  Gig Economy Workers' Associations represent the interests of individuals engaged in short-term, freelance, or contract work, often facilitated through digital platforms. They advocate for fair treatment, reasonable pay, and access to benefits for gig workers. These associations are accountable for promoting ethical AI use within gig platforms to protect workers' rights. This includes ensuring that AI algorithms used for task allocation, performance evaluation, or payment do not exploit workers or perpetuate unfair practices. Examples include advocating for transparency in AI algorithms that determine job assignments or ratings, allowing workers to understand and contest decisions that affect their income. Working with platforms to implement AI systems that ensure fair distribution of work and prevent discrimination.

  WORK-HRD: Human Resources Departments

  Human Resources Departments within organizations manage employee relations, recruitment, training, benefits, and compliance with labor laws. They play a key role in shaping workplace culture and practices. These departments are accountable for using AI ethically in HR processes, such as recruitment, performance evaluation, and employee engagement. They must prevent biases in AI tools that could lead to discriminatory hiring or unfair treatment of employees. Examples include implementing AI-driven recruitment software that screens candidates based on relevant qualifications without considering irrelevant factors like gender or ethnicity. Using AI for employee feedback analysis to improve workplace conditions while ensuring confidentiality and data protection.

  WORK-JOB: Job Training and Placement Services

  Job Training and Placement Services provide education, skills development, and assistance in finding employment. They help individuals enhance their employability and connect with job opportunities. These services are accountable for using AI ethically to tailor training programs to individual needs and match candidates with suitable jobs. They must ensure that AI applications do not exclude or disadvantage certain learners and protect participants' personal information. Examples include using AI to assess skill gaps and recommend personalized training pathways, improving employment outcomes without compromising privacy. Employing AI to match trainees with employers seeking specific skills, promoting efficient job placement while ensuring fairness.

  WORK-LBU: Labor Unions

  Labor Unions are organizations that represent workers in negotiations with employers over wages, benefits, working conditions, and other employment terms. They advocate for workers' rights and interests. These unions are accountable for leveraging AI ethically to support their advocacy efforts while protecting members' rights. This includes using AI to analyze labor data without violating privacy and ensuring that AI tools do not replace human judgment in critical decisions. Examples include employing AI to identify trends in workplace issues, informing collective bargaining strategies while safeguarding members' personal information. Using AI-driven communication platforms to engage with members effectively, ensuring inclusivity and accessibility.

  WORK-VTC: Vocational Training Centers

  Vocational Training Centers provide education and training focused on specific trades or professions. They equip individuals with practical skills required for particular jobs, supporting workforce development. These centers are accountable for using AI ethically to enhance learning experiences and outcomes. They must ensure that AI-powered educational tools are accessible, inclusive, and do not perpetuate biases or inequalities. Examples include implementing AI-driven tutoring systems that adapt to learners' needs, supporting diverse learning styles without compromising data privacy. Using AI analytics to track student progress and inform instructional strategies while respecting confidentiality.

  WORK-WRO: Workers' Rights Organizations

  Workers' Rights Organizations advocate for the protection and advancement of labor rights. They monitor compliance with labor laws, support workers facing discrimination or exploitation, and promote fair labor practices globally. These organizations are accountable for using AI ethically to strengthen their advocacy efforts and protect workers. This involves ensuring that AI tools respect privacy, prevent biases, and do not inadvertently harm those they aim to support. Examples include using AI to analyze large datasets on labor conditions, identifying patterns of abuse or violations without exposing individual workers to retaliation. Employing AI-powered platforms to disseminate information on workers' rights, making resources accessible to a wider audience while ensuring data security.

  Summary

  By embracing ethical AI practices, each of these sectors can significantly contribute to the prevention of human rights abuses and the advancement of human rights in employment and labor. Their accountability lies in the responsible development, deployment, and oversight of AI technologies to promote fair labor practices, enhance employment opportunities, and protect workers' rights. Through ethical AI use, they can foster inclusive workplaces, support workforce development, and ensure that technological advancements benefit all members of society.

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  • WORK-GES: Government Employment Services
• EDU: Education and Research
  The Education and Research sector encompasses institutions and organizations dedicated to teaching, learning, and scholarly investigation. This includes schools, universities, research institutes, and think tanks. The EDU sector plays a pivotal role in advancing knowledge, fostering innovation, and shaping the minds of future generations.

  EDU-INS: Educational Institutions

  Educational Institutions include schools, colleges, and universities that provide formal education to students at various levels. They are responsible for delivering curricula, facilitating learning, and nurturing critical thinking skills. The EDU-INS sector is accountable for ensuring that AI is used ethically within educational settings. This commitment involves promoting equitable access to AI resources, protecting student data privacy, and preventing biases in AI-driven educational tools. By integrating ethical considerations into their use of AI, they can enhance learning outcomes while safeguarding students' rights. Examples include implementing AI-powered personalized learning platforms that adapt to individual student needs without compromising their privacy. Another example is using AI to detect and mitigate biases in educational materials, ensuring fair representation of diverse perspectives.

  EDU-RES: Research Organizations

  Research Organizations comprise universities, laboratories, and independent institutes engaged in scientific and scholarly research. They contribute to the advancement of knowledge across various fields, including AI and machine learning. These organizations are accountable for conducting AI research responsibly, adhering to ethical guidelines, and considering the societal implications of their work. They must ensure that their research does not contribute to human rights abuses and instead advances human welfare. Examples include conducting interdisciplinary research on AI ethics to inform policy and practice. Developing AI technologies that address social challenges, such as healthcare disparities or environmental sustainability, while ensuring that these technologies are accessible and do not exacerbate inequalities.

  EDU-POL: Educational Policy Makers

  Educational Policy Makers include government agencies, educational boards, and regulatory bodies that develop policies and standards for the education sector. They shape the educational landscape through legislation, funding, and oversight. They are accountable for creating policies that promote the ethical use of AI in education and research. This includes establishing guidelines for data privacy, equity in access to AI resources, and integration of AI ethics into curricula. Examples include drafting regulations that protect student data collected by AI tools, ensuring it is used appropriately and securely. Mandating the inclusion of AI ethics courses in educational programs to prepare students for responsible AI development and use.

  EDU-TEC: Educational Technology Providers

  Educational Technology Providers are companies and organizations that develop and supply technological tools and platforms for education. They create software, hardware, and AI applications that support teaching and learning processes. These providers are accountable for designing AI educational tools that are ethical, inclusive, and respect users' rights. They must prevent biases in AI algorithms, protect user data, and ensure their products do not inadvertently harm or disadvantage any group. Examples include developing AI-driven learning apps that are accessible to students with disabilities, adhering to universal design principles. Implementing robust data security measures to protect sensitive information collected through educational platforms.

  EDU-FND: Educational Foundations and NGOs

  Educational Foundations and NGOs are non-profit organizations focused on improving education systems and outcomes. They often support educational initiatives, fund research, and advocate for policy changes. They are accountable for promoting ethical AI practices in education through funding, advocacy, and program implementation. They can influence the sector by supporting projects that prioritize human rights and ethical considerations in AI. Examples include funding research on the impacts of AI in education to inform best practices. Advocating for policies that ensure equitable access to AI technologies in under-resourced schools, bridging the digital divide.

  Summary

  By embracing ethical AI practices, each of these sectors can significantly contribute to the prevention of human rights abuses and the advancement of human rights in education. Their accountability lies in the responsible development, deployment, and oversight of AI technologies to enhance learning while safeguarding the rights and dignity of all learners.  

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  Disclaimer: Our global network of contributors to the AI & Human Rights Index is currently writing these articles and glossary entries. This particular page is currently in the research and review stage. Please return later to see where this page is in the editorial workflow. Thank you! We look forward to learning with and from you.
  • EDU-TEC: Educational Technology Providers
• TECH: Technology and IT
  The Technology and IT sector encompasses companies and organizations involved in the development, production, and maintenance of technology products and services. This includes technology companies, cybersecurity firms, digital platforms, educational technology companies, healthcare technology companies, legal tech companies, smart home device manufacturers, social media platforms, and telecommunications companies. The TECH sector plays a pivotal role in driving innovation, connecting people globally, and shaping how societies operate in the digital age.

  TECH-COM: Technology Companies

  Technology Companies are businesses that develop and sell technology products or services, such as software developers, hardware manufacturers, and IT service providers. They are at the forefront of technological advancements and influence various aspects of modern life. These companies are accountable for ensuring that AI is developed and deployed ethically, promoting transparency, fairness, and accountability. They must prevent biases in AI algorithms, protect user data, and consider the societal impact of their technologies. By integrating ethical AI practices, they can foster trust and contribute positively to society. Examples include developing AI applications that respect user privacy by minimizing data collection and implementing strong security measures. Creating AI systems that are transparent and explainable, allowing users to understand how decisions are made and challenging them if necessary.

  TECH-CSF: Cybersecurity Firms

  Cybersecurity Firms specialize in protecting computer systems, networks, and data from digital attacks, unauthorized access, or damage. They offer services like threat detection, vulnerability assessments, and incident response. These firms are accountable for using AI ethically to enhance cybersecurity while respecting privacy and legal boundaries. They must ensure that AI tools do not infringe on users' rights or engage in unauthorized surveillance. Ethical AI use can strengthen defenses against cyber threats without compromising individual freedoms. Examples include employing AI to detect and respond to cyber threats in real-time, protecting organizations and users from harm while ensuring that monitoring activities comply with privacy laws. Providing AI-driven security solutions that help organizations safeguard data without accessing or misusing sensitive information.

  TECH-DGP: Digital Platforms

  Digital Platforms are online businesses that facilitate interactions between users, such as e-commerce sites, content sharing services, and marketplaces. They connect buyers and sellers, content creators and consumers, and enable various online activities. These platforms are accountable for using AI ethically to manage content, personalize user experiences, and ensure safe interactions. This involves preventing algorithmic biases, protecting user data, and avoiding practices that could lead to discrimination or exploitation. Examples include using AI to recommend content or products in a way that promotes diversity and avoids reinforcing harmful stereotypes. Implementing AI moderation tools to detect and remove inappropriate or illegal content while respecting freedom of expression and avoiding censorship of legitimate speech.

  TECH-EDU: Educational Technology Companies

  Educational Technology Companies develop tools and platforms that support teaching and learning processes. They create software, applications, and devices used in educational settings, from K-12 schools to higher education and corporate training. These companies are accountable for designing AI-powered educational tools that are accessible, inclusive, and respect students' privacy. They must prevent biases that could disadvantage certain learners and ensure that data collected is used responsibly. Examples include creating AI-driven personalized learning systems that adapt to individual students' needs without compromising their privacy. Developing educational platforms that are accessible to students with disabilities, adhering to universal design principles.

  TECH-HTC: Healthcare Technology Companies

  Healthcare Technology Companies focus on developing technological solutions for the healthcare industry. They innovate in areas like electronic health records, telemedicine, medical imaging, and AI-driven diagnostics. These companies are accountable for ensuring that their AI technologies are safe, effective, and respect patient rights. They must obtain necessary regulatory approvals, protect patient data, and prevent biases in AI models that could lead to misdiagnosis. Examples include developing AI algorithms for medical imaging analysis that are trained on diverse datasets to provide accurate results across different populations. Implementing telehealth platforms that securely handle patient information and comply with healthcare privacy regulations.

  TECH-LTC: Legal Tech Companies

  Legal Tech Companies provide technology solutions for legal professionals and organizations. They develop software for case management, document automation, legal research, and AI-powered analytics. These companies are accountable for creating AI tools that enhance the legal profession ethically. They must ensure their products do not perpetuate biases, maintain client confidentiality, and support the integrity of legal processes. Examples include offering AI-driven legal research platforms that provide unbiased results, helping lawyers build fair cases. Designing contract analysis tools that protect sensitive information and comply with data protection laws.

  TECH-SHD: Smart Home Device Manufacturers

  Smart Home Device Manufacturers produce internet-connected devices used in homes, such as smart thermostats, security systems, voice assistants, and appliances. These devices often utilize AI to provide enhanced functionality and user convenience. These manufacturers are accountable for ensuring that their devices respect user privacy, are secure from unauthorized access, and do not collect excessive personal data. They must be transparent about data usage and provide users with control over their information. Examples include designing smart devices that operate effectively without constantly transmitting data to external servers, minimizing privacy risks. Implementing robust security measures to protect devices from hacking or misuse.

  TECH-SMP: Social Media Platforms

  Social Media Platforms are online services that enable users to create and share content or participate in social networking. They play a significant role in information dissemination, communication, and shaping public discourse. These platforms are accountable for using AI ethically in content moderation, recommendation algorithms, and advertising. They must prevent the spread of misinformation, protect user data, and avoid algorithmic biases that could lead to echo chambers or discrimination. Examples include using AI to detect and remove harmful content such as hate speech or incitement to violence while respecting freedom of expression. Implementing transparent algorithms that provide diverse perspectives and prevent the reinforcement of biases.

  TECH-TEL: Telecommunications Companies

  Telecommunications Companies provide communication services such as telephone, internet, and data transmission. They build and maintain the infrastructure that enables connectivity and digital communication globally. These companies are accountable for using AI ethically to manage networks, improve services, and protect user data. They must ensure that AI applications do not infringe on privacy rights or enable unlawful surveillance. Examples include employing AI to optimize network performance, enhancing service quality without accessing or exploiting user communications. Using AI-driven security measures to protect networks from cyber threats while respecting legal obligations regarding data privacy.

  Summary

  By embracing ethical AI practices, each of these sectors can significantly contribute to the prevention of human rights abuses and the advancement of human rights in the technology and IT domain. Their accountability lies in the responsible development, deployment, and oversight of AI technologies to drive innovation while safeguarding individual rights, promoting fairness, and building public trust in technological advancements.  

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  Disclaimer: Our global network of contributors to the AI & Human Rights Index is currently writing these articles and glossary entries. This particular page is currently in the research and review stage. Please return later to see where this page is in the editorial workflow. Thank you! We look forward to learning with and from you.
  • TECH-EDU: Educational Technology Companies
• TRAN: Transportation and Infrastructure
  The Transportation and Infrastructure sector encompasses organizations and entities involved in the movement of people and goods, as well as the development and maintenance of transportation systems and infrastructure. This includes airlines, the automotive industry, infrastructure development firms, public transportation systems, transportation services, travel companies, and urban planning. The TRAN sector plays a critical role in enabling mobility, supporting economic growth, and shaping the built environment.

  TRAN-AIR: Airlines

  Airlines are companies that provide air transport services for passengers and cargo. They operate aircraft, manage flight operations, and ensure the safety and comfort of travelers. These companies are accountable for using AI ethically to enhance safety, efficiency, and customer experience while respecting passenger rights. This involves ensuring that AI systems used in operations and customer service do not discriminate, infringe on privacy, or compromise safety standards. By integrating ethical AI practices, airlines can improve services while upholding human rights. Examples include utilizing AI for flight path optimization to reduce fuel consumption and emissions without compromising safety. Implementing AI-powered customer service chatbots that provide assistance while protecting passenger data and ensuring accessibility for all customers.

  TRAN-AUT: Automotive Industry

  The Automotive Industry includes manufacturers, suppliers, and dealers involved in the design, production, and sale of motor vehicles. This sector is increasingly integrating AI technologies in vehicles and manufacturing processes. These companies are accountable for ensuring that AI in vehicles, such as autonomous driving systems, is safe, reliable, and respects user privacy. They must prevent biases in AI algorithms that could affect safety features or accessibility. Ethical AI use is essential for building public trust and advancing transportation safety. Examples include developing AI-driven autonomous vehicles that adhere to strict safety standards and are tested thoroughly to prevent accidents. Using AI in manufacturing to improve efficiency and worker safety without displacing jobs unfairly or violating labor rights.

  TRAN-INF: Infrastructure Development Firms

  Infrastructure Development Firms specialize in planning, designing, and constructing infrastructure projects like roads, bridges, tunnels, and public facilities. They play a key role in developing the physical framework of societies. These firms are accountable for using AI ethically to enhance project efficiency, sustainability, and safety while considering the impact on communities. They must ensure that AI applications do not lead to environmental degradation or displacement of populations without fair compensation or consent. Examples include employing AI for predictive maintenance of infrastructure, identifying potential issues before they become hazardous, thus protecting public safety. Using AI in planning to optimize infrastructure design for minimal environmental impact and equitable access for all community members.

  TRAN-PTS: Public Transportation Systems

  Public Transportation Systems include buses, subways, trains, and other forms of mass transit operated by government entities or private companies. They provide essential mobility services to the public. These systems are accountable for using AI ethically to improve service efficiency, accessibility, and user experience while respecting passenger rights. This involves preventing surveillance practices that infringe on privacy, ensuring equitable access, and avoiding biases in service provision. Examples include implementing AI for dynamic scheduling and routing to reduce wait times and overcrowding, benefiting all users. Using AI-powered ticketing systems that are accessible to people with disabilities and do not exclude individuals without access to digital technologies.

  TRAN-TRS: Transportation Services

  Transportation Services encompass companies that provide various transport solutions, such as ride-sharing services, logistics providers, and freight companies. They facilitate the movement of people and goods locally and globally. These companies are accountable for using AI ethically in operations, ensuring fairness, safety, and respect for user privacy. They must prevent discriminatory practices in pricing or service availability and protect the data of users and drivers. Examples include using AI algorithms for ride-sharing that fairly distribute ride opportunities among drivers and avoid surge pricing practices that exploit customers. Employing AI in logistics to optimize delivery routes, reducing emissions and improving efficiency without infringing on workers' rights.

  TRAN-TRV: Travel Companies

  Travel Companies offer services related to travel planning, booking, and management, including travel agencies, booking platforms, and tour operators. They connect travelers with transportation, accommodation, and experiences. These companies are accountable for using AI ethically to enhance customer experience while protecting personal data and ensuring fair practices. They must avoid biases in recommendations and pricing that could discriminate against certain groups. Examples include implementing AI for personalized travel recommendations that respect user preferences without unfairly limiting options. Using AI in customer service to assist travelers efficiently while safeguarding their personal and payment information.

  TRAN-URB: Urban Planning

  Urban Planning involves the development and design of land use and the built environment in urban areas. Urban planners work on zoning, infrastructure, transportation networks, and public spaces to create functional and sustainable cities. Urban planners are accountable for using AI ethically to inform decisions that impact communities. This includes ensuring that AI tools do not perpetuate social inequalities, infringe on residents' rights, or exclude marginalized populations from the benefits of urban development. Examples include using AI to model urban growth scenarios that consider the needs of all residents, promoting equitable access to services and amenities. Implementing AI in traffic management to reduce congestion and emissions without violating privacy through excessive surveillance.

  Summary

  By embracing ethical AI practices, each of these sectors can significantly contribute to the prevention of human rights abuses and the advancement of human rights in transportation and infrastructure. Their accountability lies in the responsible development, deployment, and oversight of AI technologies to improve mobility, enhance safety, and build sustainable environments while respecting the rights, dignity, and privacy of all individuals.  

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  Disclaimer: Our global network of contributors to the AI & Human Rights Index is currently writing these articles and glossary entries. This particular page is currently in the research and review stage. Please return later to see where this page is in the editorial workflow. Thank you! We look forward to learning with and from you.
  • TRAN-PTS: Public Transportation Systems

AI’s Potential Violations #

[Insert 300- to 500-word analysis of how AI could violate this human right.]

AI’s Potential Benefits #

[Insert 300- to 500-word analysis of how AI could advance this human right.]

Human Rights Instruments #

Declaration on the Rights of Disabled Persons (1975) #

G.A. Res. 3447 (XXX), Declaration on the Rights of Disabled Persons, U.N. Doc. A/RES/3447 (Dec. 9, 1975)

In totality.

Standard Rules on the Equalization of Opportunities for Persons with Disabilities (1993) #

G.A. Res. 48/96, Standard Rules on the Equalization of Opportunities for Persons with Disabilities, U.N. Doc. A/RES/48/96 (Dec. 20, 1993)

In totality.

Convention on the Rights of Persons with Disabilities (2006) #

G.A. Res. 61/106, Convention on the Rights of Persons with Disabilities, U.N. Doc. A/RES/61/106 (Dec. 13, 2006)

In totality, specifically Article 9

States Parties shall also take appropriate measures:
(a) To develop, promulgate and monitor the implementation of minimum standards and guidelines for the accessibility of facilities and services open or provided to the public;
(b) To ensure that private entities that offer facilities and services which are open or provided to the public take into account all aspects of accessibility for persons with disabilities;
(c) To provide training for stakeholders on accessibility issues facing persons with disabilities;
(d) To provide in buildings and other facilities open to the public signage in Braille and in easy to read and understand forms;
(e) To provide forms of live assistance and intermediaries, including guides, readers and professional sign language interpreters, to facilitate accessibility to buildings and other facilities open to the public;
(f) To promote other appropriate forms of assistance and support to persons with disabilities to ensure their access to information;
(g) To promote access for persons with disabilities to new information and communications technologies and systems, including the Internet;
(h) To promote the design, development, production and distribution of accessible information and communications technologies and systems at an early stage, so that these technologies and systems become accessible at minimum cost.

Accessibility

1. To enable persons with disabilities to live independently and participate fully in all aspects of life, States Parties shall take appropriate measures to ensure to persons with disabilities access, on an equal basis with others, to the physical environment, to transportation, to information and communications, including information and communications technologies and systems, and to other facilities and services open or provided to the public, both in urban and in rural areas. These measures, which shall include the identification and elimination of obstacles and barriers to accessibility, shall apply to, inter alia:
(a) Buildings, roads, transportation and other indoor and outdoor facilities, including schools, housing, medical facilities and workplaces;
(b) Information, communications and other services, including electronic services and emergency services.